Payment, Return & Refund

Secured Payment

It is safe to make your payment in our webshop as it is secured (SSL) and powered by Stripe, just in case you wonder :)

Payment Acceptance

We accept the major credit cards (Visa, Master, AMEX), via PayPal, or direct bank transfer to our HSBC Account 808-708143-001 (Company Name: Roku Roku Group Limited)

Return Policy

We really hope this doesn't happen to us. However, just in case if you are not completely head over heels with your purchase, we offer return or exchange of the unused items within 14 days with the original receipt. Customers are required to bear the fee of return shipping. Once we receive the returned item(s) and verify they are undamaged, we will credit the full amount to your designated account.

Refund Procedure

If return and refund are required, simply drop us a note at [email protected] and we will handle the case immediately.